If you’d like to switch your billing interval:

• Open a billing ticket
• Tell us which billing frequency you’d like to switch to
• Confirm the method of payment

Complete the steps listed above, and a staff member will reply when your account is updated.

*NOTE: Promotional hosting prices are not subject to prepayment discounts.

• Major Credit cards
• PayPal
• Personal/Business Check
• Money Order

Please note: If you pay with check or money order, your account will be setup as soon as the funds are cleared in our account.

All hosting renewal payments must be received by their due date, or your account may be disabled until your payment clears.

1. Which plan you’d like to move to
2. When you’d like the change to occur (date, time)
3. What billing frequency you prefer

If we have any questions, we’ll communicate with you through the Helpdesk ticket. If needed, we’ll adjust the billing and send a supplementary invoice.

We’ll need the following information:

1. The name of the account on file.
2. Which domain you are canceling.
3. When you’d like us to deactivate your account (immediately or at the end of your current billing term).

If we have questions, we’ll respond using the Helpdesk ticket and will confirm before deactivating your account.